Key Responsibilities
Accountable for creating application and infrastructure performance plans/models for a highly scalable, low-latency, highly-available and high-throughput payment processing system.
Work with the architects and development team to ensure proper metrics instrumentation done in software components, to help facilitate real time and remote troubleshooting/performance monitoring.
Hands on experience in Unix/Linux OS environments and operating system internals, file systems, disk/storage and networking protocols System internals. Having working knowledge with VMs and Containers.
Expert knowledge and strong experience using tools, Loadrunner/Jmeter,. etc. and understanding of APM solutions like Appdynamics, dynatrace, OPNET, or other comparable tools
Coding Knowledge in programming languages like Java/Python and scripting languages is must
Evaluate, develop and execute load test tools to stress the limits of Visa’s most critical payment applications.
Understand and performance test the APIs, abstractions and integration patterns to solve challenging distributed computing problems.
Should have experience in defining Performance Strategy and reporting performance baselines required to certify Go-Lives.
Should have strong experience in handling multiple tasks and stakeholders
Should be well versed in documenting the steps performed during course of performance tests cycle including performance test scripts used.
Should be able to able to look at the code and suggest optimization techniques.
Work with the architects and development team to ensure proper metrics instrumentation done in software components, to help facilitate real time and remote troubleshooting/performance monitoring.
Hands on experience in Unix/Linux OS environments and operating system internals, file systems, disk/storage and networking protocols System internals. Having working knowledge with VMs and Containers, solve challenging distributed computing problems.
Build in-depth expertise on the 24x7 systems of Visa that support our clients.
Support issues within SLAs for established issue priorities, fix issues/bugs enhancements.
What You'll Do
Design for Reliability: Architect and implement solutions that keep Visa's application services running with Always On availability.
Automate Everything: Create intelligent automation for monitoring, deployment, and incident response.
Lead Investigations: Use your detective skills to solve complex technical puzzles and prevent future incidents.
Drive Innovation: Contribute to our evolution from traditional application to cloud-native solutions.
Collaborate Globally: Work with talented engineers and clients like issuer, acurirer, mercnaht and partners across the world to build, support, and deploy application services and solve the real world problems in day today work.
Why You'll Love It
Real Impact: Your code, monitor, debug and will help process millions of transactions, merchant, acquirer enabling commerce worldwide.
Growth Opportunities: Regular learning sessions, mentorship programs, and exposure to cutting-edge technology.
Work-Life Integration: Hybrid work model (2-3 days in office) with flexible scheduling.
Inclusive Culture: Join a team that actively promotes diverse perspectives and collaborative problem-solving.
Technical Areas You'll Grow In
Cloud & System Architecture: Design scalable, resilient systems across hybrid cloud platforms (AWS, GCP, Azure) and On Premise
AI/ML Operations: Support and optimize ML model deployment pipelines and monitoring systems.
Observability & Performance: Master advanced monitoring, tracing, and performance optimization techniques.
Automation & Intelligence: Build smart alerting systems and automated remediation workflows.
Distributed Systems: Monitor and maintain globally distributed payment processing systems on multiple regions.
The individual should have a passion for delivering zero-defect code and ensuring the team's deliverables meet or exceed business expectations. Identify opportunities for product innovation and strive to improve best practices, standards, and processes. Coordinate Continuous Integration activities, testing automation frameworks, and other related tasks, while contributing core product code. The individual needs to effectively communicate status, issues, and risks in a precise and timely manner.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
5+ years of relevant work experience with a bachelor's degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
Proficient in at least one of the programming languages (Java, C++, Python, etc.)
Expert knowledge and strong experience using tools, Loadrunner, Jmeter, etc. and understanding of APM solutions like Appdynamics, dynatrace, OPNET, or other comparable tools
Proficient in performance testing tools like LoadRunner, Jmeter, Blazemeter, etc and APM/Observability solutions like AppDynamics, Dynatrace, OPNET, Prometheus, Grafana.
Preferred Qualifications
6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Experience in distributed enterprise application development using Java Technology Stack
Experience Server side development experience
Good understanding of RDBMS such as Oracle, MySQL, MSSQL, Postgres
Excellent understanding of CI/CD process. Should have exposure to tools such as Jenkins, Maven, GithubActions, etc
Should be able to design and components independently, experience in highly scalable web services Exposure to containerized microservices architecture and stacks is a big plus
Troubleshooting root cause analysis and implementing major components for large projects is a plus
Knowledge of tools like Splunk Opera Thread Heap dump analysis GC Grafana of monitoring of system matrix and application analysis tools is an advantage
Good understanding of Algorithms and Data structures
Must have worked in agile and scrum
Excellent communication skill
Knowledge of GenAI, ChatGPT, LLM is a plus
Information for US Applicants For roles located in the US, the estimated salary range for this position is $133,300.00 to $ 213,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
