Build Automation That Scales
Design, develop, and deploy end-to-end automation for deployment pipelines, infrastructure provisioning, platform operations, and release orchestration across complex production environments.
Write clean, production-grade Python (and Go or Bash where it counts) to eliminate toil, reduce operational risk, and improve the reliability and scalability of critical engineering workflows.
Design and implement reusable frameworks for release scheduling, validation, rollback, reporting, and configuration management that support the software delivery lifecycle.
Drive automation initiatives that improve engineering efficiency, standardization, and operational excellence across teams.
Manage & Evolve Data Platforms
Design, build, operate, and continuously improve relational database platforms supporting critical payment systems and high-volume transaction processing.
Contribute to architecture decisions, platform enhancements, and engineering solutions that improve scalability, resiliency, and performance.
Lead database health and lifecycle operations including upgrades, patching, backup and recovery strategies, and platform modernization efforts.
Analyze and optimize database performance through index tuning, execution plan analysis, replication monitoring, and capacity management.
Develop automation for database operations, configuration management, and schema deployments using tools such as Ansible, Liquibase, and CI/CD pipelines.
Build proactive monitoring, observability, and reporting solutions that identify reliability risks before they impact production services.
Ship Agentic AI & ML-Powered Tools
Design and build GenAI-powered engineering solutions that automate deployment orchestration, operational workflows, release governance, and platform management.
Integrate LLM-driven capabilities into observability, incident response, troubleshooting, and developer productivity workflows to improve operational effectiveness.
Evaluate and implement emerging AI, automation, and machine learning technologies that improve reliability, efficiency, and engineering velocity.
Contribute to agentic automation strategies that help evolve PRE into an increasingly intelligent and autonomous engineering organization.
Own Observability & Platform Health
Design and build dashboards, alerts, telemetry pipelines, and health indicators using tools such as Prometheus, Grafana, Splunk, or ELK to provide visibility across globally distributed systems.
Analyze platform performance, reliability, utilization, and availability data to identify trends and implement long-term improvements.
Lead troubleshooting efforts across infrastructure, applications, databases, and platform services, performing root cause analysis and driving durable corrective actions.
Design and implement self-healing, automated remediation, and auto-scaling capabilities that improve system resilience and reduce operational overhead.
Engineer for Reliability & Security
Design and implement highly available, scalable infrastructure solutions that support business-critical payment systems operating at global scale.
Ensure platforms and services meet security, compliance, governance, and resiliency requirements across cloud-native and hybrid environments.
Drive vulnerability remediation, configuration hardening, patch management, and security automation efforts to improve platform security posture.
Partner with engineering teams to build reliability and security practices directly into the software development lifecycle.
Collaborate, Learn & Grow Fast
Partner with software engineers, product managers, platform teams, and global PRE peers to design, deliver, and operate reliable engineering solutions.
Participate in architecture reviews, design discussions, code reviews, and technical planning activities, contributing engineering expertise and best practices.
Create and maintain technical documentation, runbooks, operational procedures, and engineering standards that improve team effectiveness and knowledge sharing.
Participate in on-call rotations and incident response activities, driving operational improvements and helping teams learn from production events.
- Take ownership of assigned initiatives from design through implementation, deployment, and operational support while continuously seeking opportunities to improve systems and processes.
- 
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
Bachelor’s degree with 2+ years of relevant professional experience, OR an advanced degree with at least 2 years of relevant experience, OR 5+ years of relevant work experience.
Preferred Qualifications
Hands-on software engineering or automation experience using Python, Java, Go, JavaScript/TypeScript, or a comparable language.
Experience supporting Linux-based systems and troubleshooting distributed applications or infrastructure.
Hands-on experience with one or more logging or search platforms such as Splunk, ClickHouse, OpenSearch, or Elasticsearch.
Hands-on experience with metrics and visualization technologies such as Prometheus, Thanos, Grafana, or Bosun.
Experience developing backend services, APIs, command-line tools, integrations, or operational automation.
Experience with cloud platforms, preferably AWS or GCP, and with cloud-native architecture and services.
Experience with containers and orchestration technologies such as Docker, Kubernetes, or equivalent enterprise container platforms.
Experience with infrastructure as code, configuration management, CI/CD pipelines, Git, automated testing, and deployment tooling.
Understanding of telemetry pipelines, log collection and parsing, metrics collection, alerting, dashboards, data retention, access controls, and platform integrations.
Understanding of distributed systems, scalability, high availability, disaster recovery, performance tuning, capacity planning, and reliability engineering.
Experience in production incident troubleshooting, root cause analysis, problem management, and implementing preventive remediation.
Experience with vulnerability remediation, secure configuration, certificate management, patching, upgrades, and software lifecycle management.
Ability to translate user and platform requirements into maintainable engineering solutions and clear technical documentation.
Strong problem-solving, communication, and collaboration skills, with the ability to work effectively across globally distributed teams.
- Information for US Applicants
- Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
