Manage regional email inbox to track employee inquiries related to Corporate Card and Purchasing card activities
Act as main point of contact for issuing banks, being point person to troubleshoot issues or execute changes to card program
Provide support for Visa’s T&E system, including resolution of technical inquiries, performing testing for system changes and enhancements
Interact with cardholders and other finance groups, including Global Sourcing, Controllers, Accounts Payable, Data Maintenance, IT, People Team, Compliance, product teams and global team card administrators, to support questions related to corporate and purchasing card transactions
Provide knowledge of Visa policies and procedures, supporting cardholders and general employee questions based on Travel and Entertainment related items or Purchasing Card related items, including leading training sessions on general T&E Policy and Concur functionality
Participate in global card program meetings to provide and implement process improvements
Review of the weekly employee aging report, including collections from employees and posting reimbursement payments
Cross-Regional support - providing back up and assistance to Team members during planned vacation and when additional support is required
Support regional tasks associated with mergers and acquisitions, including integration into Concur, issuing new cards, and providing training support
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Qualifications
Basic Qualifications
3 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Preferred Qualifications
3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Experience working directly with high volume Corporate Card and Purchasing card programs
Experience working with all levels of the organization with proven ability to interface and communicate well with all leadership levels
Proven experience working in a fast-paced environment with constantly changing priorities
Team player with a strong client service orientation
Proven ability to take initiative and exercise sound business judgment
Proficient in SAP Concur Expense, GIFS Oracle
Proficient in MS Office (Word, Excel, and PowerPoint)
Excellent customer service skills, strong organizational, interpersonal, verbal and written communication ability
Able to multi-task, learn, problem-solve, prioritize, set and attain goals, hold others accountable and work independently
Experience leading others
Solid business management and handling of confidential information
Experience communicating in global environments
Additional information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.