Virtustant
From Virtustant's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.
To apply, you will only have to fill a short form on our website that will take you less than 5 minutes. Job Title: Administrative Scheduling Coordinator About the Company:Our client is a behavioral health practice based in Washington State that provides psychological assessments and related services. Job Description:Our client is looking for a detail-oriented and customer-focused Administrative Scheduling Coordinator to manage appointment scheduling and initial client interactions.You will answer incoming calls, schedule assessments, and collect required deposits. Responsibilities of the role:• Answer incoming calls and assist clients with scheduling inquiries.• Schedule assessments and appointments using the company's electronic health record system.• Collect the required deposit from clients using the company's established payment process.• Send payment links to clients via text message when needed.• Collect and enter basic client information, including name, date of birth, address, and email.• Communicate clearly and professionally with clients who may be dealing with court-related requirements or other sensitive circumstances.• Direct questions about assessments, clinical services, or case-specific matters to the appropriate counselor or staff member.• Maintain accurate scheduling records and follow established procedures. Required Experience and Qualifications:• Advanced English proficiency, with strong verbal communication skills.• Previous experience in customer service, appointment scheduling, reception, or administrative support.• Excellent interpersonal skills and the ability to remain calm and professional when speaking with clients who may be anxious or distressed.• Strong attention to detail when entering client information and scheduling appointments.• Good organizational skills and the ability to manage responsibilities independently.• Professional, empathetic, and direct communication style.• Ability to handle confidential client information responsibly. Preferred Skills:• Experience working in healthcare, behavioral health, medical offices, or mental health practices.• Familiarity with electronic health record systems.• Experience handling sensitive client interactions or working with individuals involved in legal or court-related processes.• Spanish proficiency. Personality:• Reliable and organized.• Comfortable speaking with clients over the phone.• Empathetic. Software & Tools:• Electronic health record system. Schedule:Monday through Friday, 9:00 AM to 5:00 PM Pacific Time.Full-time availability during these hours is required, although call volume may vary throughout the day. Salary and Benefits:• Payment in USD or Local Currency according to candidate's preference.• Full-time remote opportunity.
A free account lets you apply, save this job, see how well you match and check your resume against it.
Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.
Create a free account to see your score. Your resume stays in this browser until then, and we never store it.
Already a member? Sign in