Duties & Responsibilities
Project Planning & Execution
Monitor projects from initiation (kickoff) through delivery to customer acceptance.
Track progress on project plans, schedules, budgets, and deliverables.
Plan and identify required resources for successful project execution.
Manage multiple projects and reconcile interdependencies between them.
Utilize best-practice project management tools and methodologies Customer Engagement & Satisfaction.
Maintain high customer satisfaction (internal and external) through timely delivery and technical expertise.
Serve as the primary point of contact for deployment, training, and consulting activities.
Manage communication of project status, technical progress, and business impact with stakeholders.
Schedule and organize project review meetings Team Leadership & Collaboration.
Facilitate communication and coordination across cross-functional teams.
Lead cross-functional project meetings, document meeting minutes, and track actions.
Motivate and lead teams to deliver business results.
Work effectively and efficiently with others, consistently applying best practices Risk & Change Management.
Proactively manage project risks and issues through identification and mitigation strategies.
Track and manage project change controls.
Provide recommendations for continuous improvement.
Reporting & Documentation
Collect and report on project metrics and KPIs.
Manage important project documentation.
Forecast revenue and ensure forecast accuracy, considering revenue recognition impacts.
Support budget delivery of services, operational assistance, and consulting.
Pre-Requisites / Skills / Experience Requirements
Education and Experience Pre-requisites
10+ years in the Mobile Telecommunications Industry, with expertise in Network Planning and Optimization, Service Assurance and Customer Experience Management across GSM/UMTS/LTE/5G networks.
5+ years of project management experience in delivering and deploying software solutions for large organizations
Technical skills required
Strong understanding of Core CS (2G/3G), Core PS (2G–5G NSA/SA), and IMS networks.
Knowledge of RAN/Core Mobile Network Interfaces and vendor OSS (Ericsson, Nokia, Huawei) is an advantage.
Good understanding of Software Development Lifecycle (SDLC) and Agile methodologies Project & Process Skills.
Significant experience with project management methodologies and techniques.
Knowledge of budgeting and resource allocation procedures.
Proficiency in Microsoft Excel, PowerPoint, and Project.
Experience with Atlassian tools (JIRA, Confluence)
Soft skills required
Strong leadership and team management capabilities.
Excellent analytical, quantitative, and problem-solving skills.
Ability to work independently with minimal direction.
Effective communicator with excellent written and verbal skills in English.
Team player with the ability to clearly articulate technical results to customers.
Fluency in Spanish and English
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
