Reporting to the National Virtual Pharmacy Manager, the key responsibilities for this role include:
Providing a high level of customer service to Viatris customers and external stakeholders via phone and e-mail.
Building relationships with customers and ensuring their experience is second to none.
Processing orders, credits and returns.
Liaise with cross functional teams to service ad hoc requests to deliver on business needs.
The minimum qualifications and skills required for this role are
Bachelor’s degree or equivalent in pharmacy or business is preferred but not required.
1 + year experience working in pharmacy.
Experience working in a customer facing role is highly desirable.
Excellent communication skills (written and verbal).
Hardworking, punctual, and patient.
Experience with Microsoft Office Word, Excel and Powerpoint.
Must be eligible to work in Australia (Australian Citizen or appropriate Visa holder).
Employee Benefits
Recognition programs
Benefits for health and financial wellness
Employee discount platform
Annual wellness allowance
Annual leave loading
Paid volunteer leave
Free flu vaccinations
Employee discounts on products
Additional paid parental leave
Retirement savings plans
Competitive compensation programs
Career and development planning for continuous growth and learning
Annual salary reviews
Plus much much more!
Culture
Viatris Australia is a certified Great Place To Work for 2025, and has been named in Forbes’ World’s Best Employers 2022 list. We have now received this recognition in each of our first two years – and for 2022, we are ranked in the top 10% of the 800 global employers who made the ranking.
Viatris strives to create a positive, productive work environment where integrity, dignity and mutual respect for all is ingrained each and every one of us.
Together, we are building a highly inclusive organisation where employees are welcome to bring their best, authentic selves to work every day.
Our goal is to provide a safe, supportive community where employees feel they belong and can use their unique experiences, perspectives and skills to make a difference in the lives of others.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.
