Shape the team’s tools, workflows, and automation, including how AI can improve quality, efficiency, and scale.
Turn complex datasets into actionable insights that inform decisions and improve the product.
Support key delivery initiatives, coordinating across teams to keep work moving.
Co-own product metrics related to data quality and the end-user experience, using them to identify opportunities and measure progress.
Who You Are
A strong operator: You have experience in operations, technical, or generalist roles. You're comfortable juggling competing priorities, working across teams, and finding a path forward when things aren't straightforward.
Technically comfortable: You can engage with data and product work, dive into unfamiliar topics, and earn your team's trust without needing to be the most technical person in the room.
A natural people leader: You know how to motivate people, give constructive feedback, and create an environment where your team can do their best work.
A strong project manager: You can keep multiple workstreams organized, maintain momentum, and stay on top of the details.
A clear communicator: You build trust quickly across teams and are equally comfortable in an engineering discussion or a commercial conversation.
Bonus points if you have experience working with data, Python, and/or common transit data formats (GTFS, TransXChange, SIRI, HAFAS, etc.). It's not required, though. Curiosity and a willingness to learn matter more to us than checking every box on the job description.
What We Offer
Salary Range: $100,000-$115,000. Total compensation also includes equity. Final salary will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
Hybrid work from our New York office, with weekly team lunches.
There has never been a more exciting time to be at the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
