Support customer-facing discussions related to failure investigations and corrective actions.
Support high-priority field issues and customer escalations as required.
Identify recurring failure trends and recommend improvements to product reliability, quality, and field performance.
Requirements
Bachelor's degree in Electrical Engineering or related engineering discipline.
8+ years of engineering experience in power systems, power electronics, telecommunications power, data center infrastructure, or related industries.
Experience performing root cause analysis and troubleshooting complex electrical systems.
Experience with laboratory testing, failure analysis techniques, and engineering investigation methods.
Strong technical communication and problem-solving skills.
Ability to travel to customer sites as required.
Preferred Qualifications
Strong understanding of power conversion systems, rectifiers, converters, controls, and system integration.
Experience with reliability engineering, supplier quality investigations, and field support activities.
Familiarity with controller-based power systems, firmware interactions, and system diagnostics.
Experience working on cross-functional investigations involving engineering, quality, manufacturing, and suppliers.
Work Environment
Office, laboratory, manufacturing, and customer site environments.
Periodic domestic and international travel may be required.
Ability to support field investigations and customer site visits as necessary.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength
VERTIV BEHAVIORS
Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
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