Serve as a technical escalation point for security incidents, investigations, and platform-related issues.
Perform root cause analysis using logs, telemetry, and diagnostic platforms.
Partner with Security Operations and IT teams to improve detection quality, response processes, and investigative capabilities.
Provide guidance, procedures, and technical expertise to support teams and stakeholders.
Documentation, Projects and Collaboration
Create and maintain technical documentation, runbooks, standards, and knowledge articles.
Implement security projects and enhancements as defined by the architecture team, providing operational feedback and recommendations to inform future design decisions.
Collaborate with Security, IT, Infrastructure, Application, and Governance teams to support business and security objectives.
Contribute to knowledge-sharing, cross-training, and continuous improvement initiatives across the team.
QUALIFICATIONS
Required
Experience administering and operating enterprise security platforms in a corporate environment.
Familiarity with security operations workflows including incident triage, escalation, and root cause analysis.
Understanding of common attack vectors, detection methodologies, and defense-in-depth principles.
Experience working within ITIL-aligned processes (change management, incident management, problem management).
Ability to clearly document technical procedures and communicate findings to both technical and non-technical audiences.
Experience working in a ticketing system (ServiceNow or equivalent) for incident tracking and change control.
Preferred
Experience with one or more of the team's core technology domains (endpoint security, vulnerability management, cloud security, SIEM/SOAR).
Familiarity with scripting or automation for operational efficiency (PowerShell, Python, KQL, YARA-L, or similar).
Experience operating in cloud environments (Azure, AWS, or GCP).
Understanding of regulatory and compliance frameworks relevant to the organization.
Optional Certifications by Specialization
General Security: CISSP, Security+, GSEC, SSCP, or equivalent
Cloud Security: AZ-500, AWS Security Specialty, CCSP, or equivalent
Endpoint Security: Relevant vendor certifications (Microsoft, CrowdStrike, or similar EDR platforms)
Detection Engineering: GCIA, GCIH, or equivalent
PHYSICAL & ENVIRONMENTAL DEMANDS
N/A
TIME TRAVEL REQUIRED
None
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
