Demonstrates professionalism (e.g., cooperation, courtesy, assertiveness, and non-defensiveness, accepting constructive criticism, and maintaining confidence).
Demonstrates good customer relation skills by providing prompt personalized service.
Effectively handles stressful situations (resolving conflicts and meeting deadlines).
An ability to prioritize and be flexible to meet deadlines for reporting
An approach that simplifies procedures
Good literacy skills
BASIC QUALIFICATIONS
An administration qualification would be an advantage, however the ability to demonstrate previous experience in a similar position will be the minimum requirement
Intermediate knowledge of Microsoft Word, Excel, PowerPoint, Outlook and SharePoint internet-based principles
ACCOUNTABILITIES
Support the Project Manager as required on ad-hoc requests/issues requiring management
Co-ordinate project meetings by booking rooms and liaising with attendees to ensure presence. Advise of meeting clashes to enable resolution.
Where required, record site meetings and ensure the actions are allocated, communicated and reviewed on a progressive basis.
Establish and manage a coordinated process for recording site progress via web-cams/photographs ensuring the images can be utilized for future Vertiv marketing.
Establish effective communication routes with the project team, Vertiv executives and customer representatives to identify information that is at variance to our plan. Report such information to the Project Manager for resolution/escalation.
Co-ordination of training of document management system (Aconex) and guiding new employees into Vertiv RDDC procedures available in online library.
Ensure that project records and project’s commercial documents are uploaded to the project intranet to ensure good practice is maintained. Highlight areas where records are not up to standard.
Maintain & communicate a regular holiday tracker for the project team, key client representatives and Vertiv executives to support effective planning and co-ordination of resource
Assistance in tracking of work packages as well as tracking of changes and contra charges.
Support the Project Manager to set up and follow up the deliverables package.
Production/administration of reports to agreed milestones
Management and archiving of key documents
Co-ordination of information requirements
WORKING CONDITIONS
Site based
Mainly regular working hours, some variables may occur (after hours, weekends, holidays)
On-call availability
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required to personnel so classified.
TRAVEL REQUIREMENTS
30-50% (Project dependant)
