Support the Senior Account Manager by triaging client questions and directing requests to the proper internal resources across all Vertiv verticals (GSA, Channel, Federal, and Enterprise)
Collaborates with offices to provide budgetary pricing and competitive/legacy cross-referencing
Maintain all required documentation, agreements, and account records, ensuring accuracy, completeness, and compliance for each assigned account
Develop and leverage cross-functional internal relationships to efficiently source answers, resolve client inquiries, and facilitate seamless communication
Proactively farm assigned accounts to uncover new business opportunities, mapping organizational structures, key stakeholders, and project pipelines as broadly and deeply as possible
Generates, updates, and tracks CRM opportunities
Prepare and maintain lead time sheets, providing clients with accurate and current product availability information
Organize and maintain comprehensive job lists, contact lists, and account documentation to support strategic account management activities
Navigate and coordinate across Vertiv's GSA, Channel, Federal, and Enterprise verticals to deliver cohesive service to general contractor clients
Communicate clearly, professionally, and proactively with clients, ensuring timely updates and a consistently high standard of responsiveness
Map assigned accounts to identify all relevant decision-makers, project managers, procurement contacts, and organizational influencers
Contribute to account strategy development by providing actionable insights on client needs, project activity, and competitive positioning
Execute additional projects and administrative tasks as directed by the Senior Account Manager
Minimum Qualifications
Minimum of 3 years’ experience in sales or account management
Proven performance achieving / exceeding assigned sales quotas
Demonstrated success in business development
Must be computer literate and comfortable using Microsoft Office product suite
Highly accurate with good attention to details
Be willing to adapt to new ideas
Demonstrated highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneously
Excellent verbal and written communication skills, to include fluent English
Preferred Qualifications
Knowledge of IT infrastructure technology, including software, hardware, and/or networking
Physical & Environmental Demands
None
Time Travel Required
10%
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally, and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com. help by sending an email to help.join@vertiv.com.
