Resolve business challenges and report status
Deliver data projects, report status
Present release notes to the business at the end of each sprint.
Triage and troubleshoot data issues, leveraging system-level knowledge
Participate in testing and enhancement of data platforms and tools
Conduct training for business and IT users on data standards and governance practices
Support automation of data quality checks and lifecycle workflows
Perform cross-system data reconciliation to ensure consistency across platforms
Document and share best practices for data stewardship
Evaluate data impacts of new systems and projects
Help write testable requirements. Provide system requirements for data quality and monitoring; ensure new projects comply with data architecture, quality, and governance frameworks
Test new capabilities to ensure they meet data requirements. Ensure new capabilities align with business requirements and strategies.
Help Data Owner define the data quality and governance framework.
Help Data Owner define processes and rules for golden records, de-duplication, and approval matrix
Help define data quality and governance framework including metadata, list of values, reference data, data standards, and data quality rules
Help Data Owner develop processes for data certification, audits, and remediation plans
Collaborate with Data Owner to apply standards and resolve issues
Monitor and report on data quality metrics and dashboards; help resolve data quality incidents
Define KPIs and SLAs for data quality and data processes
Responsibilities
Deliver Excellent Data Governance and Quality Management (40%)
SLA adherence
Accuracy/quality %
Backlog reduction
Compliance with governance standards
Internal audits
Reporting requirements
Contribute to Process Innovation and Continuous Improvement (20%)
Implementation of process improvements
Automation
Error-proofing methodologies
Scalable solutions
Increase Engagement by Contributing to Self and Team Development and Effectiveness (15%)
Participation in performance reviews
Completion of individual development plans
Delivery of training/mentorship sessions
Contribution to team initiatives
Improvement in engagement scores
Strengthen Stakeholder Management and Provide Escalation Support (15%)
CSAT
Timeliness of issue resolution
Effectiveness in handling escalations
Positive business unit feedback
Provide Reporting and Strategic Contribution (10%)
Accuracy and quality of dashboards
KPI achievement
Contribution to audits and strategic initiatives
Decision Making Responsibilities
Assignments are received in the form of results expected, there is freedom to decide on the procedures to follow.
Education & Certifications
Minimum Requirement: Bachelor’s degree in Business Administration, Information Technology, Data Management, or a related field.
Preferred: Advanced certifications in Data Management, ERP Systems (Oracle, SAP), or related disciplines (e.g., DAMA, Six Sigma, or Lean certifications).
Requirements
Strong expertise in Master Data Management (MDM), with proven ability to maintain governance, accuracy, and compliance.
Demonstrated leadership and mentoring experience with the ability to guide Analysts and influence cross-functional teams.
Advanced communication skills (verbal, written, and presentation), with capability to interact effectively with stakeholders at multiple levels.
Proven proficiency in ERP platforms (Oracle and/or SAP) and MS Office (Word, Excel, PowerPoint); experience with reporting and dashboarding tools preferred.
Applicable knowledge of database maintenance, ERP interfaces, and data governance frameworks.
Highly organized, detail-oriented, able to deliver results under pressure and manage multiple deadlines.
Experience in process improvement or automation projects is an advantage.
Years of Experience
5-7 years
If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development