Follow up and follow through with any and all assigned tasks.
Submit daily paperwork in a timely, accurate and complete manner and in case of Wireless Field Service ensure the job is debriefed in a complete and accurate manner at the customer’s premises where possible
Ensure availability to work during weekend and nights
Report sales or service leads to the proper department via the correct process.
The employee ensure that any activity, task and responsibility required by role in terms of [Export Compliance], [Import Compliance], [EU Arrivals and Despatching], as well as [Supply Chain Security] is managed and performed in full compliance with the Company International Trade Compliance Regulation certification program itself
QUALIFICATIONS
HNC/HND in Electrical/Electronics Engineering or equivalent
Experience of working in a technical service or test environment of AC Power equipment essential
Computer Literate (All office associated programs such as, word, excel, outlook)
Previous field service experience essential
Excellent customer service skills
Strong communication skills
Self starter, ability to plan , organise and manage time effectively with an ability to work under pressure
Clean Valid driving licence
WORKING CONDITIONS
A significant amount of after hours and weekend work, frequently scheduled with little notice
Travel on a daily basis to and from customer sites
Will be required to stay away from home or travel long distances.
Occasional heavy lifting required
You will be expected to operate as part of a team
Participate on the 24/7 on call rota.
May be required to travel abroad from time to time.
You will be supplied with a Company uniform, which must be warn at all times while working.
The anticipated salary range for this role in Milan - Italy locality is between 32,449 Euros to 40,561 Euros gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.
The applicable National Collective Bargaining Agreement (CCNL) for this role is Metalmeccanico Industria
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