Performing advanced analytics, modeling and data mining to develop insights on our business.
Developing unique customer lifecycle strategies and cross-BAU behavioral churn programs to proactively identify retention opportunities.
Assisting in the creation of executive dashboards, standardized reporting frameworks, and compelling visualizations to ensure data-driven decision-making is embedded across the organization.
Translating complex analytical findings into clear business recommendations, managing the Cost of Retention (COR) within financial guidance and supporting strategic marketing plans.
Monitoring performance and reporting ongoing and ad hoc metrics in reports, presentations, and dashboards targeted to the situation and audience.
Partnering with teams like Network Engineering, Digital Operations, Finance, and Marketing to align analytical solutions with business goals.
What we’re looking for...
You believe that proven data should be behind every important decision. You are a numbers person but you also have a strategic approach. You bring both a business perspective and an understanding of the marketplace—and not just theory and numbers. You have a knack for understanding and visualizing just the right way to share data and practical insights so that people can understand. People trust you based upon your thoughtful and detailed analyses.
You’ll need to have
Bachelor’s degree or four or more years of work experience.
Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
Experience in advanced analytics, measurement, or data science.
Experience in Looker & Qlik or similar visual analysis tool, optimization, analytics and large data sets, project management, developing visually compelling interactive dashboards.
Experience with data modeling using LookML in the Looker platform.
Experience with Google Cloud Platform (Big Query / Vertex AI / Looker / LookML / Looker Studio Pro).
Experience with programming language SQL.
Experience translating business problems into analytical solutions.
Even better if you have one or more of the following
A Master's degree in Data Science, Machine Learning (ML), Artificial Intelligence (AI), Statistics, or a related STEM field.
Experience in applying statistical ideas and methods to data sets to answer business problems.
Experience with programming languages, like Python, JS, or R.
Experience with Machine Learning algorithms and tools.
Demonstrated knowledge of Omni Channel metrics and data domain principles.
Experience in visual science / dashboard design principles.
Foundational understanding of Generative AI principles, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG) frameworks (e.g., LangChain, LlamaIndex, vector databases).
A passion for educating and communicating analytic findings and insights with integrity to all levels: from going over raw output with colleagues to creating presentations and storyboards that captivate and succinctly convey complex ideas to our strategic business partners.
Innovative, proactive, and collaborative approach to problem-solving.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $81,000.00 - $155,000.00.
The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $89,000.00 - $155,000.00.
