Act as a key contributor during internal and external payroll audits, including platform/process walkthroughs.
Payroll Processing Oversight (≈20%)
Supervise end-to-end payroll processing activities, ensuring accuracy, timeliness, and adherence to SOPs.
Approve off-cycle payments, special payments (bonuses, severance, commissions, STI), garnishments, and non-payroll payments.
Oversee payroll reconciliations, flux analysis, change reports, and bank statement agreements.
Ensure correct setup and validation of new hires, terminations, salary changes, equity transactions, and time reporting.
Provide peer review and final validation of payrolls prior to release.
Expertise Emphasis: Execution oversight and complex payroll validation.
Stakeholder & Vendor Management (≈18%)
Serve as the escalation point for high level payroll inquiries, complex employee issues, and sensitive payroll matters.
Manage payroll communications, change announcements, and employee-facing updates.
Collaborate closely with HR, Accounting, GL, Finance, and external payroll vendors to resolve issues and drive continuous improvement.
Oversee payroll ticket queues, ServiceNow workflows, and vendor service requests to ensure SLA adherence.
Expertise Emphasis: Stakeholder leadership and issue resolution.
Payroll Systems & Technology (≈18%)
Own payroll system configuration and integrity, including Oracle and vendor platform integrations.
Ensure accurate data flow between HR, time & labor, and payroll systems.
Lead system testing, updates, and legislative changes to ensure payroll readiness.
Oversee timecard design, absence functionality, and system enhancements impacting payroll processing.
Expertise Emphasis: Ensure system accuracy, testing, and configuration accountability.
Third-Party Payments (≈8%)
Review, approve, and reconcile third-party payroll-related payments.
Ensure supporting documentation, PO/REQ compliance, and audit readiness for all external payments.
Expertise Emphasis: Manage 3rd party payments and maintain financial accountability.
Requirements, Core Professional & Leadership Skills
Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field, or equivalent practical experience.
Experience working with payroll systems such as Oracle and third-party payroll providers.
Extensive experience supervising complex, multi-jurisdictional payrolls.
Proven strength in compliance, audits, reconciliations, and system-based payroll environments.
Ability to balance hands-on payroll execution with governance, controls, and stakeholder leadership.
Comfortable acting as both an operational expert and supervisory escalation point.
Advanced Excel and payroll analytics capabilities.
Strong time management, project management, and prioritization skills.
Demonstrated people leadership, coaching, and knowledge-sharing ability within payroll operations.
Experience leading or mentoring payroll staff.
