Market support: Support trade shows and sales/marketing initiatives that expand FAST in the market.
How you will drive growth
Segment and prioritize. Rank accounts by customer value, expansion potential, executive access, product fit and strategic importance.
Build the value map. Document footprint, underused capabilities, adjacent lines of business, upcoming initiatives and quantifiable outcomes.
Create the growth plan. Set a 12-month path with target opportunities, owners, milestones, decision makers and partner involvement.
Execute commercial plays. Renewals, module adoption, policy-volume growth, new license revenue, AI capabilities (Max and embedded AI Agents), services and migrations.
Inspect and adjust. Review pipeline quality, slippage, engagement and value proof points monthly.
Remove barriers. Define the decision or support needed, align with accountable owners in Product, Delivery and leadership, and escalate.
Measures of Success
Customer Value - Adoption growth, module utilization, health scores, reference ability
Revenue - Quota attainment, new license revenue, expansion ARR/TCV, and renewal preservation
Execution - Current account plans, forecast hygiene, partner alignment, and barrier resolution
Experience: 10+ years of consulting or customer-facing experience driving outcomes for both company and customer, with proven commercial ownership (quota, expansion or renewal revenue).
Executive presence: C-level business acumen and engagement; outstanding written and verbal communication.
Domain: Life, Retirement & Benefits experience.
Skills: Technology transformation and change management; linking business processes to product and technical solutions; risk and issue management.
Mindset: Entrepreneurial, hands-on, comfortable in a fast-paced environment.
Education: Bachelor's degree in business, engineering, computer science, management or technology; advanced degree preferred
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