This is a role for someone who is equally comfortable writing code and talking to customers — a self-starter who thrives in a fast-moving, self-learning environment and takes ownership of outcomes. You will also play an important role in testing new sample code and solutions, light project management for smaller engagements, and leveraging AI tools — including Claude — to improve how we work, document, and deliver.
Responsibilities
Customer Integration & Technical Support
Guide customers through the implementation and integration of Verifone payment solutions, covering both device and non-device integrations
Support customers through validation processes and troubleshoot technical issues, escalating internally and raising tickets as needed
Manage customer expectations effectively, communicating clearly and professionally throughout the integration lifecycle
Travel to customer sites as needed (approximately 10–15%) to support integrations and deliver hands-on training on integration methods
Technical Development & Testing
Test and evaluate new sample code and solutions as they are developed, providing practical feedback to internal teams
Write and review code in Java and/or Kotlin; apply hands-on programming skills to support customer integration work and internal tooling
Use REST API programming to build and validate integrations; apply Android development experience where relevant
Leverage AI tools — with a specific focus on Claude — for programming tasks, creating skills and tools, generating documentation, and improving workflow efficiency
Project Management & Documentation
Project manage smaller integration engagements that do not have formal PMO support, keeping timelines, stakeholders, and deliverables on track
Provide and maintain weekly project status updates across all active projects
Document issues, resolutions, and integration guidance clearly in Jira, Confluence, and other tools to build a reusable knowledge base
Qualifications
Hands-on Java and/or Kotlin programming experience — this is a core requirement for the role
Experience in a customer-facing technical role, such as integration engineering, technical support, or solutions engineering
Ability to work effectively in a self-learning environment, taking ownership of problems and driving them to resolution with minimal supervision
Hands-on experience with REST API programming is a strong plus
Android device and Android Studio experience is a strong plus
Working knowledge of Jira, Confluence, Git, and Postman is a strong plus
Knowledge of Swift, .NET, or Python programming is a plus
Demonstrated competence using AI models in a technical context — experience with Claude specifically is highly valued; ability to use AI for coding tasks, documentation, and building tools and skills
Strong written communication skills — able to document issues, resolutions, and project status clearly and consistently
Willingness to travel to customer sites approximately 10–15% of the time
Our commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
