Essential Duties and Responsibilities
Maintain technical knowledge regarding existing and new product deployment functionality.
Respond to inquiries relative to the technical aspects of the solution.
Validate requirements and business needs collected by technical sales analysts and engineers.
Maintain servers in the secure room and perform monthly backups.
Requirements
Bachelor’s Degree in Management Information Systems, Computer Science, or related field OR at least 2 years of experience in a technical services environment.
Experience using Microsoft Office tools.
Experience with server maintenance and backup procedures.
Familiarity with secure key management practices and compliance standards.
Understanding of software loading processes for payment devices.
Preferred Skills and Abilities
Strong verbal and communication skills.
Ability to collaborate with customers, sales, and technical resource personnel in a professional manner.
Able to analyze and resolve moderately complex technical problems.
Experience working in a multi-functional environment.
Understanding of customer environment, payment industry, and Verifone products and solutions
Ability to work autonomously with little supervision.
Our Commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
