Partner directly with departments to understand business processes, challenges, requirements, and desired outcomes
Lead discovery and requirements-gathering discussions and translate business needs into technical solutions
Identify opportunities to simplify, standardize, and automate business processes
Own solutions from discovery through implementation, including design, configuration, testing, deployment, training, and ongoing improvement
Work directly with stakeholders to validate solutions and ensure they meet business needs
Jira & Confluence Data Center
Translate departmental processes and requirements into Jira projects, workflows, automation, dashboards, and reporting
Design, configure, and implement Jira workflows, issue types, screens, custom fields, permissions, and integrations
Develop advanced workflow logic and automation using ScriptRunner, Groovy, and Jira Automation
Build and maintain Confluence spaces that support business processes and team collaboration
Troubleshoot workflow, automation, integration, and application issues
Microsoft SharePoint & Microsoft 365
Design and implement SharePoint sites, lists, libraries, permissions, metadata, and document management solutions
Build Power Automate workflows to automate departmental processes and integrate Microsoft 365 applications
Partner with departments to improve collaboration, approvals, document management, and other business processes
Troubleshoot SharePoint, permissions, workflow, and integration issues
Microsoft Dynamics
Translate business requirements into Microsoft Dynamics configurations and solutions
Configure workflows, forms, views, dashboards, security roles, and business processes
Support automation, integrations, reporting, data management, and process improvements
- Troubleshoot application, workflow, permissions, integration, and data issues
- What You Have
- Experience working directly with business stakeholders to gather requirements, design solutions, and implement application changes
Strong hands-on experience with Jira Data Center and Confluence Data Center
Experience designing and implementing Jira workflows based on business processes
Experience with ScriptRunner for Jira, Jira Automation, and preferably Groovy
Experience administering Microsoft SharePoint and building workflows with Power Automate
Experience configuring or supporting Microsoft Dynamics
Strong process analysis, troubleshooting, documentation, and communication skills
- Ability to turn business requirements into working, production-ready solutions
- What Will Set You Apart
- Experience with application integrations, upgrades, migrations, testing, and change management.
Experience facilitating discovery and process-mapping sessions with business teams.
Experience supporting business applications in aerospace, manufacturing, engineering, or regulated environments.
