Participate in small development projects, enhancements, and process improvement initiatives under the guidance of senior team members.
Document business processes, system workflows, and application data flows to improve organizational knowledge and operational efficiency.
Support data validation, reporting, and analysis efforts across multiple business systems.
Identify opportunities to automate repetitive or manual tasks and assist in developing and testing automation solutions.
Perform routine system administration, application maintenance, and quality assurance activities.
Assist with user acceptance testing (UAT), troubleshooting, and validation of software enhancements and system changes.
Collaborate with cross-functional teams to gather requirements, research solutions, and support implementation efforts.
Provide updates, status reports, and completion information to project leads and managers through meetings, email, and other communication channels.
Perform other duties as assigned.
QUALIFICATIONS/COMPETENCIES
Pursuing a Bachelor's degree in Information Technology, Information Systems, Computer Science, Software Engineering, Data Analytics, or a related field.
Experience with Microsoft Office applications including Outlook, Excel, Word, and PowerPoint.
Familiarity with technology platforms, databases, scripting, or software development concepts preferred.
Demonstrated interest in business applications, process automation, systems integration, or software development.
Strong analytical and problem-solving skills with attention to detail and accuracy.
Excellent organization and time management skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong written and verbal communication skills.
Ability to learn new technologies quickly and adapt to changing business needs.
Ability to work effectively with technical and non-technical stakeholders.
Self-motivated with a willingness to take ownership of assigned projects and tasks.
ENVIRONMENT & PHYSICAL REQUIREMENTS
80-90% of work is performed in a climate-controlled office environment or through approved remote collaboration tools while working under normal office conditions.
Limited travel to Regional Offices or Service Centers may be required for project support, system implementations, or business process observation.
This role routinely uses standard office equipment including computers, phones, photocopiers, scanners, and other various technology-supported devices.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, see, talk, and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel, crouch, lift weight, or exert a force up to a maximum of 25 pounds.
A current valid driver's license and insurability rating may be preferred for occasional travel requirements
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
