Build the skills required to lead, develop, and retain a high-performing hourly team. You should demonstrate measurable improvement in team performance indicators
Develop foundational competency in store P&L awareness and daily business administration, including opening and closing the service center, reconciling cash and handling deposits, inventory management, labor scheduling for hourly employees
Participate in structured check-ins with the assigned Area Manager to assess progress against program milestones
Handle customer inquiries, service recommendations, and complaints in alignment with VIOC’s service standards
Take on other duties and responsibilities as determined by Valvoline
BENEFITS: What you’ll gain to fuel your goals*
We’re committed to putting our people first in every way possible. That’s why we offer a variety of benefits to help you navigate and advance a better future.
Here’s a look at some of our unique benefits
Compensation: $26.90 per hour/hour. After promotion to Service Center Manager (SCM), you will transition to salary pay with bonus potential
Career Acceleration: Grow in the trainee program to run your own Service Center as a SCM and continue to gain the skills to advance your career.
Debt-Free Education: 13 paid credit hours/year at WilmU, covering partial enrollment over two semesters.
Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care
Health & Wellness: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
Mental Health: Our most important role is to support you along your journey at VIOC. Valvoline’s EAP (Employee Assistance Program) provides quick, free, confidential well-being support for all areas of our lives including personal and work relationships, family life, mental health, and legal issues.
Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you’ll need to keep moving forward
From day one, we will help prepare you to complete the trainee program and become a Service Center Manager. You’ll combine that training with your own skills to kick start your road at Valvoline.
To succeed in this role, we seek team members with
One year of supervisory, management, or team lead experience required, preferably in a retail, automotive, military, or customer service environment
Demonstrated ability to coach or develop others
Experience managing shift-level operations or leading a team of 3+ direct reports
Familiarity with KPI monitory or performance-based management
Knowledge of cash handling, facility, and safety control policies and practices
High School Diploma or equivalent
College degree preferred but not required
Schedule flexibility (Weekend availability is likely, but we ensure you don’t work late nights or holidays)
Proven skill in leadership and people development, operational excellence, business acumen, and customer experience
Competency in Microsoft Office Suite and ability to use scheduling, inventory, and POS systems
English fluency in reading, writing, and speaking
We expect you can
Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Crouch, bend, twist, and work with your hands above your head
Be comfortable working in a non-climate-controlled environment
Complete all VIOC certification within 6 months
Wherever you are, wherever you’re going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that’s willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself—bring what drives you.
Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
