Valmet
From Valmet's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
In this customer-facing role, you will deliver automation services, projects, maintenance, and technical support for Valmet’s installed base across the UK and Ireland.
Join Valmet as a Systems and Applications Engineer and support customers across the pulp & paper, power generation, process, marine, and minerals industries. In this customer-facing role, you will deliver automation services, projects, maintenance, and technical support for Valmet’s installed base across the UK and Ireland.
Reporting to the Area Service Manager, this role is ideally based in the Leeds/Sheffield area, supporting customers across Northern England. While your primary focus will be the regional installed base, occasional travel within the UK and Europe will be required.
Your responsibilities
Deliver customer support, maintenance, inspections, and breakdown services across Valmet's installed automation systems.
Support the delivery of automation projects and software development activities for customers across multiple industries.
Provide routine and on-demand technical support, including documentation and system maintenance activities.
Diagnose, repair, and maintain electrical, instrumentation, and automation systems.
Participate in periodic out-of-hours on-call support to ensure high levels of customer service.
Build and maintain strong customer relationships while representing Valmet in a professional and customer-focused manner.
Identify opportunities to improve customer processes and support the long-term success of customer operations through Valmet solutions.
Ensure all activities are performed in accordance with Company health, safety, and environmental standards.
Expectations for you
HNC/HND qualification in a relevant Engineering discipline.
Good working knowledge of industrial automation systems such as DCS, PLC, SCADA, HMI, and HIMA.
Experience working with industrial control and automation systems in process industries. Experience in the pulp & paper industry, energy sector, or related industries is highly desirable.
Ability to plan and execute work independently while managing multiple priorities effectively.
Strong written and verbal communication skills with the ability to build relationships at all organizational levels.
Ability to diagnose, repair, and maintain electrical and instrumentation systems.
Experience preparing accurate and timely technical documentation and service reports.
Ability and willingness to travel as required to support customers.
Fluent written and spoken English.
It would be an advantage if you have
A Bachelor's degree in a relevant Engineering discipline.
Experience identifying additional business opportunities and service improvements at customer sites.
To succeed in this role
You are a highly motivated and self-driven engineer who enjoys solving technical challenges and working directly with customers. You combine strong technical expertise with a collaborative approach and are comfortable working independently while remaining an active and supportive member of a wider service team.
Take accountability – Act with ownership, deliver on commitments, and prioritize customer success.
Lead with courage – Take initiative, solve problems proactively, and drive continuous improvement.
Build on trust – Foster strong relationships through professionalism, transparency, and reliability.
Collaborate for growth – Work effectively across teams and functions to create value for customers and the business.
What this role offers
We offer you the opportunity to join a highly skilled team supporting Valmet customers throughout the UK and Ireland across a variety of pulp, paper, power generation, and process industries.
Automation services are a key part of Valmet's future, and this role provides exposure to advanced industrial automation technologies, diverse customer environments, and excellent opportunities for professional development. Valmet offers a competitive salary and benefits package, including overtime and on-call allowances.
When everything works together
Valmet is where the best talent from a wide variety of backgrounds comes together. We work side-by-side with our customers throughout the entire lifecycle, delivering cutting-edge technologies, services, and mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow.
At Valmet, diversity of thought drives innovation. We are committed to a respectful and inclusive environment, where people can be themselves and are supported to contribute at their best. We welcome applicants from all backgrounds and make hiring decisions based on skills, experience, and potential, never on personal characteristics such as gender, gender identity, age, ethnicity, nationality, disability, neurodiversity, religion, sexual orientation, or political views.
Join the team – and shape the future with us!
www.valmet.com/careers
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