Job Specifications
Starting Wage: $20.00/hr - $23.00/hr
Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time and Part Time hours available
Housing Availability: Yes
Job Responsibilities
Complete guest notes into the reservation and concierge system in a timely and complete manner.
Review all arrivals to ensure all instructions and billing requests have been addressed properly.
Respond to guest inquiries with accurate information regarding hours of outlet operation, directions, car rentals, airline shuttle service, etc.
Active in the promotion of in-house events and adventure programming.
Maintain a high level of professionalism.
Anticipate guests' needs, respond promptly and acknowledge all guests.
Communicate guest requests with other departments as needed.
Other duties as assigned.
Job Requirements
Ability to sit or stand for long periods of time.
We will teach you all necessary skills to be able to execute your job safely, no formal experience is necessary.
Desire to learn and grow.
Must be able to communicate fluently in English.
Preferred
At least one year of high-end guest service experience in a property of similar size and quality OR College degree with an emphasis in Hospitality.
The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 515291
Reference Date: 07/14/2026
Job Code Function: Front Office
