What You'll Do
Principal Accountabilities & Deliverables
Front Desk Operations
Greet all visitors, students, faculty, and staff warmly and assist with inquiries.
Answer and direct phone calls, taking messages or redirecting as necessary.
Monitor and maintain the cleanliness and organization of the reception area.
Other duties as assigned.
Administrative Support
Maintain visitor logs, sign-in sheets, and access badges.
Handle incoming and outgoing mail and deliveries, distributing to appropriate departments.
Assist with scheduling appointments and managing meeting room bookings.
Provide clerical support, such as data entry, filing, and copying, as needed.
Type minutes from various meetings as requested.
Student and Staff Assistance
Provide information about campus facilities, policies, and procedures.
Assist students with general inquiries regarding admissions, registration, and event schedules.
Facilitate communication between students, staff, and faculty members as needed.
Assist with entrance testing. This may include setting up applicants in the test room, accomplishing related paperwork and entering scores into CNet/Campus Nexus, monitoring students while taking tests, etc.
Assist Student Affairs with outreach to employers as needed.
Event Support
Assist in coordinating logistics for campus events, meetings, and orientations.
Prepare informational materials, signage, and displays for campus events.
Security and Safety
Ensure proper sign-in protocols for visitors, students, and staff.
Report any unusual or suspicious activity to campus security.
Contact maintenance and janitorial service when needed. Keep on-going relationship with the contractors to improve our current building status. Advise them of our daily needs including repairs, building issues, and parking
Other duties as assigned
What You'll Bring
Education / Experience
HS Diploma or GED (strongly preferred)
Receptionist experience (preferred)
Minimum of 2 years experience in customer service or administrative support (preferred)
Skills
Proficiency with office software (e.g., Microsoft Office Suite) and multi-line phone systems.
Strong interpersonal, verbal, and written communication skills.
Friendly and professional demeanor with a commitment to creating a welcoming environment.
Abilities
Occasionally lift or move light office items, typically up to 15 pounds (e.g., paper supplies, small packages).
Standard Abilities
Able and willing to
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Work Environment
Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is designated as Onsite: Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
Travel Requirements
No travel is required
#LI-TH1
About Us
Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.
Principal Accountabilities & Deliverables
Front Desk Operations
Greet all visitors, students, faculty, and staff warmly and assist with inquiries.
Answer and direct phone calls, taking messages or redirecting as necessary.
Monitor and maintain the cleanliness and organization of the reception area.
Other duties as assigned.
Administrative Support
Maintain visitor logs, sign-in sheets, and access badges.
Handle incoming and outgoing mail and deliveries, distributing to appropriate departments.
Assist with scheduling appointments and managing meeting room bookings.
Provide clerical support, such as data entry, filing, and copying, as needed.
Type minutes from various meetings as requested.
Student and Staff Assistance
Provide information about campus facilities, policies, and procedures.
Assist students with general inquiries regarding admissions, registration, and event schedules.
Facilitate communication between students, staff, and faculty members as needed.
Assist with entrance testing. This may include setting up applicants in the test room, accomplishing related paperwork and entering scores into CNet/Campus Nexus, monitoring students while taking tests, etc.
Assist Student Affairs with outreach to employers as needed.
Event Support
Assist in coordinating logistics for campus events, meetings, and orientations.
Prepare informational materials, signage, and displays for campus events.
Security and Safety
Ensure proper sign-in protocols for visitors, students, and staff.
Report any unusual or suspicious activity to campus security.
Contact maintenance and janitorial service when needed. Keep on-going relationship with the contractors to improve our current building status. Advise them of our daily needs including repairs, building issues, and parking
Other duties as assigned
Education / Experience
HS Diploma or GED (strongly preferred)
Receptionist experience (preferred)
Minimum of 2 years experience in customer service or administrative support (preferred)
Skills
Proficiency with office software (e.g., Microsoft Office Suite) and multi-line phone systems.
Strong interpersonal, verbal, and written communication skills.
Friendly and professional demeanor with a commitment to creating a welcoming environment.
Abilities
Occasionally lift or move light office items, typically up to 15 pounds (e.g., paper supplies, small packages).
Standard Abilities
Able and willing to
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Work Environment
Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is designated as Onsite: Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
Travel Requirements
No travel is required
#LI-TH1
