Receive incoming mail, log overnight packages, sort mail, and distribute to proper departments.
May process incoming checks and send to proper departments.
Provide administrative support to a variety of departments, Field Admissions, Campus Admissions, other support departments.
Assist with campus events, Open House, Orientation, Graduation, etc. Some night and weekend shifts will be required.
May assist in scheduling, coordinating, and delivering professional tours of the location for prospective and enrolled students/families.
Provides feedback to necessary parties regarding tours, high school visitations and other visitors as needed.
Maintains and relays current knowledge of course offerings and campus activities.
Maintains accurate records of guest, vendors and visitors that have toured the facility.
Manages inventory levels of marketing and promotional materials for the admission department.
Assists Supervisor of Admissions Support, Campus Admissions Manager or Corporate Office Admissions in paperwork and duties that support the admissions teams.
Perform clerical and/or keyboarding duties as needed.
Other duties as assigned
What You'll Bring
Education / Experience
High School diploma or GED required.
Previous experience with multi-line phone system strongly preferred.
Customer Service experience required.
Skills
Ability to work in a fast-paced and highly visible environment.
Ability to maintain a professional and approachable demeanor.
Ability to communicate effectively with all levels of employees and visitors (written and verbal).
Ability to work well with a variety of styles and personalities.
Possess excellent customer service skills.
Knowledge of Microsoft Office software
Confidence in public speaking
Strong keyboarding skills
Abilities
Must be able to lift, carry, push, or pull up to 10 pounds or less 5% of the workday.
Must be able stoop, kneel, crouch, or crawl 5% or less of the workday.
Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday.