Provide excellent customer service to external and internal customers.
Provide administrative support to a variety of staff such as the Campus Visit & Event Supervisor, Campus Admissions Manager and to other departments such as Corporate Office Admission (as needed).
Assist with campus events such as Open House, Orientation, Graduation, etc.
What You'll Bring
Education / Experience
High School diploma or GED required
Previous experience in an in-person customer service or guest relations role required
Previous experience with multi-line phone system strongly preferred
Knowledge of Microsoft Office software
Exceptional interpersonal and communication skills
Ability to work in a fast-paced and highly visible environment
Bilingual skills a plus!
Work Environment
Work is performed indoors in a climate-controlled environment.
This position is designated as Onsite.
Must be available to work the occasional Saturday shift
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About Us
Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.
Greet visitors, have all individuals register at the Front Desk, and direct visitors to appropriate staff members
Answer all incoming lines in a prompt, professional manner, and efficiently route to the proper department
Provide excellent customer service to external and internal customers.
Provide administrative support to a variety of staff such as the Campus Visit & Event Supervisor, Campus Admissions Manager and to other departments such as Corporate Office Admission (as needed).
