Universal Logistics Holdings, Inc.
From Universal Logistics Holdings, Inc.'s careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Excellent written and verbal communication skills
High school diploma required, college education preferred
Customer service or office experience in a fast-paced environment is preferred
Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
Excellent problem solving skills and the ability to work independently
Investigating customer discrepancies and working with various contacts to resolve the issues
Telephone, email, and in person communication with various levels of internal employees from our field offices to executive management
Understanding and analyzing shipping documents
Research and problem resolution of customer invoice issues
Learning and understanding industry requirements and changes
Interaction with the customer via phone calls, email, web portals, and EDI connections
3-5 years of relevant office experience we prefer corporate collections if possible.
Can work independently
Likes problem solving and digging into issues and fixing the route cause
Personable-more customer service then aggressive collections
Comfortable interactive with executives of the company.
Efficient in Microsoft excel
In addition to a competitive salary, this position offers medical, vision, and dental benefits, FSA, 401k, life insurance, paid vacation, and upward mobility within a growing company.
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