ITIL foundation certified.
Minimum 2+ years of IT Service Desk Level 1 experience is preferred
Key Skills
o Efficient to understand Prompt engineering and use it effectively.
o Good understanding of IT Service Desk Level 1 Support processes.
o Structured writing and verbal skills are essential.
o Proficient to structure and re-write content per the Audience and in a logical order.
o Highly resourceful, self-driven, and proactive attitude.
o Understanding and experience with AI/AI Tools and Automation.
o Growth Mindset that generates curiousness about the working environment
o Basic Project Management skills
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.
