Provide architectural direction and solution consistency across multiple workstreams.
Governance & Assurance
Ensure solutions comply with the client's architecture standards, security requirements, and operational frameworks.
Support architecture review boards and approval processes.
Validate solution readiness and delivery feasibility, working collaboratively with the account team to ensure commercial alignment.
Client & Commercial Engagement
Work with the CTO to be a trusted advisor to clients and account teams.
Support bids, proposals, Statements of Work (SoW), and transformation programs.
Continuous Improvement & Innovation
Work with the CTO and account team to identify and support the adoption of emerging technologies, AI capabilities, modern management approaches, and workplace innovation solutions.
You will be successful in this role if you have
Baseline clearance is required for this role. NV1 preferred.
Extensive experience within the Managed Service Provider (MSP) space, delivering and assuring services for large, complex enterprise clients.
Minimum 10+ years' experience in IT infrastructure or digital workplace roles, including 5+ years operating as a solution or technical architect.
Demonstrated experience delivering large, complex technology programs in a client-facing or consulting capacity.
Working knowledge of project delivery methodologies (Agile, Waterfall, or hybrid) and PMO governance processes.
Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent demonstrated experience.
Required Technical Skills
Must-have
End User Compute & SOE: Windows SOE architecture (Windows 10/11), Autopilot provisioning, Intune and SCCM, device and application lifecycle management.
Security & Endpoint Protection: Microsoft Defender, application control, Essential Eight alignment, endpoint security architectures.
Identity & Access: Active Directory and hybrid identity (Entra ID), AD modernisation, identity centric and Zero Trust aligned designs.
Collaboration & Productivity: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).
Highly regarded
Virtual Desktop & Remote Access: Azure Virtual Desktop, secure enclaves, and experience transitioning from legacy VDI platforms.
On-premises infrastructure: servers, networking, and enterprise applications underpinning hybrid M365 environments.
Expected Business Outcomes
A successful DWS Technical Architect helps clients
Modernise the digital workplace.
Improve employee productivity and experience.
Enhance security and compliance.
Reduce operational complexity and support costs.
Support cloud and workplace transformation initiatives.
Deliver measurable business value from technology investments.
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