Establish and maintain relationships with local businesses and communities
Assist with the development of creative outlets to engage team members and show appreciation or recognition on a consistent and regular basis
Be growth oriented
Evaluate, develop, and report on NPS andeNPSaction plans
Monitor financial performance to drive business decisions
Create synergy across property departments through strong leadership
Meet with team members to support their growth and development
Create positive work environment that is guest-focused
Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained
Collaborate with other members of camp management and the corporate team
Responsible for oversight of approval, timeandattendanceand payroll, for the entire Rooms department
Prioritize tasks effectively
Participate in camp level and company-wide meetings
Submit high quality work products in a timely manner
Respond to guest reviews in the established time period
Other duties as assigned
Education
High School Diploma or GED or applicable work experience
Preferred Qualifications
Experience in a supervisory position for at least 1 year, hospitality experience
Must have a valid driver's license
Competently perform duties in absence of GM and AGM
Demonstrated commitment to delivering high quality customer service
Goal-oriented, results-driven, strong interpersonal and communication skills
Communicate in a clear and professional way
Interact with a friendly, enthusiastic, positive attitude
Demonstrate sound judgement, follow direction, and take decisive appropriate action
Learn, embrace, and train team on company policies, practices, and procedures
Strong organizational skills to execute and prioritize multiple tasks
Able to influence and inspire teams
Ability to work independently and meet deadlines on assigned projects
Proficiency in Microsoft Office Suite and in HMS and POS systems
Participate in educational and training opportunities
Understanding of property management systems
Additional Information
This position requires the individual to wear and work in personal protectiveequipment,when applicable.
This position requires that the individualisable tolift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Compensation and Benefits
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family andfriend'sstays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
With locations near America’s most iconic national parks, and backed by KSL Capital Partners, Under Canvas is building a multi-brand platform with ambitious growth plans and a world-class team to support its expansion.
