UL Solutions
From UL Solutions's careers page
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Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
Follows up on contacts from clients.
Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
Acts to address client concerns and to resolve client issues.
Provides technical assistance to clients in reference to product inspection and follow-up services.
Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
Is familiar with applicable standards, company manuals and appropriate technical literature.
Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering support staff and establishing completion dates.
Coordinates administrative aspects of project management.
Serves as Project Handler of record and may sign as Reviewer of record as assigned.
Communicates project status and results to clients through frequent contact and by preparing reports.
Prepares Follow-Up Service Procedures and information pages.
Integrates continuous improvement concepts and techniques into all aspects of the job.
Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
Assists in the development of UL requirements.
Assists in developing special test methods and test equipment.
Analyzes test program for adequacy and sequence.
May coordinate and/or perform File Reviews, as directed.
May represent UL at industry related functions such as seminars and trade shows.
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Performs other duties as directed.
Manage certification and testing projects for gas detection products, including combustible gas detectors, toxic gas detectors, refrigerant leak detectors, and gas alarm systems.
Conduct technical reviews of product designs, test data, and engineering documentation to ensure compliance with applicable UL and international safety standards.
Develop test plans, review test results, and provide certification decisions in accordance with certification requirements.
Provide technical support and certification guidance to customers throughout the project lifecycle.
Collaborate with laboratories, project managers, sales teams, and global engineering teams to ensure timely project delivery and customer satisfaction.
Support the development and localization of gas detection testing and certification capabilities in China and the Asia-Pacific region.
Participate in standards interpretation, technical training, customer seminars, and continuous process improvement initiatives.
Bachelor's degree or above in Electrical Engineering, Electronics Engineering, Chemical Engineering, Instrumentation, Automation, Safety Engineering, Fire Protection Engineering, or a related technical discipline.
2+ years of experience in product testing, certification, product development, engineering, or quality assurance.
Strong analytical and problem-solving skills with the ability to evaluate technical documentation and test data.
Good written and verbal English communication skills.
Ability to manage multiple projects and work effectively in a cross-functional and international environment.
Experience with gas detection, fire detection, life safety, refrigeration, HVAC, industrial safety, or environmental monitoring products.
Familiarity with standards such as UL 2075, UL 2034, UL 1484, IEC 60079, UL 60335-2-40, or related gas detection standards.
Experience working in a certification body, testing laboratory, regulatory agency, or product manufacturing environment.
Knowledge of combustible gas detection, refrigerant leak detection, carbon monoxide detection, or BESS gas monitoring applications.
Customer-facing technical support or project management experience is a plus.
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