Manage account health with urgency, diving deep into operational data to identify and resolve issues like order accuracy or delivery timeliness that affect the customer experience.
Lead advanced growth conversations by analysing quantitative and financial performance metrics, using data-driven insights to prioritise high-impact initiatives and upsell new features.
Collaborate across product, marketing, and operations teams to act as the voice of the partner, ensuring their feedback directly influences our product roadmap and scalable playbooks.
Communicate clearly and stay resilient during high-pressure business reviews, translating complex data into digestible narratives for executive-level stakeholders.
Basic Qualifications
Minimum 6+ years of professional experience in a B2B client-facing role (Account Management, Sales, or Strategic Partnerships).
Experience managing commercial relationships and presenting to executive-level stakeholders.
Proven track record of meeting and exceeding metrics-based business goals and revenue targets.
Strong systems thinking to develop tools and processes that drive forward partnership KPIs and operational excellence.
Resilience and a "go-getter" mentality with a track record of navigating fast-moving, high-ambiguity environments.
University education or equivalent practical experience.
Preferred Qualifications
Exceptional analytical skills with the ability to manipulate complex data sets to drive commercial recommendations (SQL proficiency is a plus).
Proven ability to fuse business, finance, and legal concepts to lead multifaceted commercial deals.
Experience with Salesforce or similar CRM platforms to manage complex enterprise sales cycles.
