Repair Dispatch Manager Primary Responsibilities
Liaise among marketing companies, centers, repair shops, vendors and occasionally customers.
Route and schedule mobile repair technicians to complete needed repairs.
Monitor equipment in the field to strategically plan maintenance.
Oversee transfer drivers.
Work closely with Roadside Assistance Team members.
Organize maintenance campaigns and initiatives.
Prospect and maintain relationships with service providers
Review and audit repair records.
Monitor outside garages for quality of work performed on U-Haul rental equipment.
Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.
Dispatch Manager minimum qualifications
Ability to work on call
General mechanical knowledge
Multi-unit-style management experience
Communicate professionally and eager to collaborate with others.
Proficient computer skills (especially Microsoft Office)
Reasonable and predictable attendance
Perks of joining the U-Haul Team
Get your career moving with a Company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events and resources to help team members become the happiest and healthiest they can be.
We offer a Technician Training Program that encompasses both Ford and GMC training classes, as well as a Tool-Purchase Program.
U-Haul Offers
Paid holidays, vacation, and sick days, if eligible
Career stability
Gym Reimbursement Program, if eligible
Opportunities for advancement
Valuable on-the-job training
Complete Benefit Plan, if eligible
RRSP payroll deduction plan
Deferred profit-sharing plan, if eligible
You Matter Program (EAP)
Mindset App Program
Wellness Programs
Discounts on Apple products, Dell computers, hotels, and more
Work Environment
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands
The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
