Responsibilities
In this role, you’ll
Design product capabilities for Identity platform on Twilio—building new products that help our customers’ secure their applications for both agentic and human identity use cases.
Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and build the roadmap to deliver on these capabilities.
Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives.
Operate with deep product ownership: author PRFAQs, product requirement docs, collaborate closely with engineering and design to bring these ideas to life, and enable our go-to-market teams to help our customs solve their challenges leveraging our products.
Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers value.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
5+ years experience in product management or 2+ years in product management and 3+ years in an engineering role
Experience in building deeply technical products and/or products for developers.
Bachelor in Computer Science, Engineering, or equivalent practical experience required.
Strong technical, analytical, and UI/UX design understanding.
Excellent written and verbal communication skills.
Desired
Experience in identity and access management.
Experience building developer tools or SDKs
Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C : $155,520 -$194,400.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800
Based in the San Francisco Bay area, California: $182,960 - $228,700
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
