What skills do I need?
5+ years of experience working with open source Observability tools (e.g. Loki, Grafana, Tempo, Mimir stack)
Hands-on experience instrumenting distributed systems using OpenTelemetry and managing metrics pipelines with Prometheus at scale
Direct experience developing and distributing Claude Skills, Gemini Gems, or any other generic AI processes and are able to iterate on their efficacy
Experience working with time-series data, ideally using promQL
Key Responsibilities
Mentor and evangelize on observability best practices, SLIs/SLOs, and reliability culture across engineering teams.
Contributing to and maintaining Tulip's triage & remediation processes as a player / coach
Perform incident response and debug production issues across the entire stack
Design, build, and maintain the core infrastructure & tooling used by all of Tulip’s engineering teams
Tech Stack
TS and Go Services running on Kubernetes
MongoDB and PostGres DBs
Grafana, Loki, Mimir, Tempo, Alloy, Prometheus & OpenTelemetry Observability tooling
Key Collaborators
Engineering
Edge
DevOps
Hardware
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.
We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Virtual company events and happy hours
Fitness subsidies
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $160,000 - $200,000 per year.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.
