Hands-on experience designing and building solutions on manufacturing software platform
Experience delivering customer projects within scope, on time, and on budget
Strong communication skills with customers and internal teams, from frontline operators to executives
Nice to have: experience in regulated industries like Life Sciences or Aerospace & Defense
Bachelor's degree in engineering or a related field, or equivalent working experience
Key Responsibilities
Lead and grow a team of Solutions Engineers through clear goals, regular coaching, and real career paths
Own the quality and results of your team's customer implementations, where we design and build Tulip apps that digitize work on the shop floor
Stay hands-on, spending part of your time building and deploying solutions for customers yourself, from discovery workshops through go-live
Partner with Sales and Customer Success to scope deals and make sure we sign work the team can deliver well
Turn lessons from customer implementations into reusable content and playbooks that make every project faster.
Define new methodologies for delivering customer solutions, leveraging AI, and sharing with the wider Professional Services team
Key Collaborators
Sales, pre-sales, and Customer Success teams - Helping to craft account plans
Product and Engineering - Providing Voice of Customer feedback
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.
We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Learning & Development program
Virtual company events and happy hours
Fitness subsidies
An inclusive, dog-friendly office with diverse and inspiring colleagues
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $125,000 - $155,000 per year.
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