Schedule calibration activities and coordinate with internal teams and external calibration providers
Track calibration status, certificates, and out-of-tolerance conditions
Ensure calibration records are accurate, complete, and retained per record-retention requirements
Process Return Material Authorizations (RMAs) in accordance with company procedures
Log, track, and route customer complaints to appropriate functions
Ensure timely investigation support and communication with internal teams
Maintain complaint and RMA records, metrics, and closure status
Coordinate customer and third-party source inspections
Assist with internal and external audits (ISO 9001 / AS9100 / customer audits)
Maintain quality records and databases
Ensure controlled documents are reviewed, approved, released, and distributed correctly
Track quality metrics and provide status reports as requested
Support continuous improvement and corrective action activities
Works to develop customer relationships through collaboration, respect, professionalism, trust and integrity.
Listens to and understands customer requirements taking prompt, appropriate action that exceeds expectations
Interface with the supplier quality, receiving, procurement, and additional production departments to obtain and compile all necessary documentation required for source inspection package.
Perform all other related duties as assigned.
Essential Knowledge, Skills, and Requirements
Ability to perform assigned tasks independently with limited supervision
Ability to read and understand PCB drawings
Ability to perform repetitive tasks accurately
Must be a detailed oriented individual
Ability to use measurement tools such as calipers, gauges, or CMM equipment
Ability to work both independently or as part of a team
Demonstrates ability to work in a dynamic, fast-paced work environment
Ability to accurately perform basic computer tasks
Requires understanding of related inter-department processes
Ability to collect data and update measurements
Strong communication skills in English-verbal & written, planning, and organizational skills.
Strong computer skills and technical aptitude
Ability to manage multiple administrative and written tasks professionally and accurately within designated timelines.
Must be able to handle interruptions to work flow as necessary to accommodate requests.
Education and Experience
Education: High school diploma or equivalent preferred.
Experience
1-2 years of manufacturing experience preferred.
Experience within the aerospace industry (i.e AS9100, AS9102, IPC-6012, IPC-A-600) is a plus.
Experience with calibration systems and document control.
Strong computer skills and technical aptitude.
Demonstrated ability to manage multiple administrative and written tasks professionally and accurately within designated timelines.
Previous experience reading and interpreting GD&T requirements on manufacturing drawings helpful.
PCB experience preferred, but not required.
Experience with ETQ Reliance & Oracle a plus.
#LI-MP1
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Additional Job Description
Acquires job skills and learns company policies and procedures to complete routine tasks.
Works on assignments that are routine in nature, requiring limited judgement.
Has little or no role in decision making.
Compensation and Benefits
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.
Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $53,432 - $89,053
Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.
Export Statement
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
