Key Responsibilities
To identify, recruit and develop veterinary clinics to deliver agreed lead generation and sales goals
Once ‘active’, to manage veterinary clinics to maintain consistent sales performance
To support veterinary clinics to ensure the efficient processing and payment of claims.
General Responsibilities include
Efficiently plan call cycles, structured with booked in-person and virtual appointments, well-prepared agendas and presentations, and clear, objective clinic goals and deliverables
Participate in team meetings reporting objectively on clinic and territory performance, and providing balanced sector and market intelligence to help shape Trupanion’s strategic and tactical decisions
Identify and develop at least one main contact in each veterinary clinic responsible for pet insurance activities
Ensure call, appointment, and notes activity is reported accurately and timely in PetExpert’s veterinary CRM platform
Support cross-departmental projects between marketing, sales and business operations.
Maintain contacts and build relationships with the broader veterinary and pet industries
Participation in veterinary congresses, trade fairs, and other external events as necessary
Support business operations processing claims, addressing queries from clinics and helping to manage complaints.
Personal Attributes & Experience
Extensive experience selling into veterinary clinics in the Czech Republic area, preference given to those with background in veterinary the profession, which includes veterinarians, veterinary nurses, or technicians.
Track record in territory and account management
Target orientated and the ability to demonstrate success in a previous fast-moving, high-energy sales environment
Excellent communicator and presenter, able to deliver coherent, structured propositions to influence and secure commitment from target audiences
Self-motivated and analytical, able to determine priorities, deliver to deadlines and adapt to changing business requirements
Reliable, numerate and enthusiastic with the drive to succeed
Organised with the ability to manage multiple workstreams
Flexibility, adaptability and creativity to overcome challenges and roadblocks
Home based with the ability to travel as the demands of the job dictate within the territory defined, which may change depending on business needs.
Proficiency in Czech and English languages.
Compensation
Attractive salary package comprising
Fixed salary
Monthly commission system
Competitive & comprehensive benefits package, including a company car.
NOTE: For the definition of veterinary clinic, please include veterinary practices and veterinary hospitals.
About Trupanion & PetExpert
We’re all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop & promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally & professionally. We strive to promote from within & reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training & support to all team members to encourage long-term happiness & success.
Trupanion & PetExpert Team DNA
At Trupanion, we achieve great things together when we are
Caring: We are kind to each other and assume positive intent.
Collaborative: We work together to achieve company goals (we not me).
Courageous: We are determined, take risks, and make bold moves.
Curious: We seek new information to continually better ourselves and our work.
Honest: We believe candid communication leads to successful teamwork.
Inclusive: We welcome and value all people and perspectives.
Nimble: We readily adapt and evolve in pursuit of progress and innovation.
Trupanion and PetExpert are an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
All your information will be kept confidential according to EEO guidelines.
