Key Exciting Responsibilities
The consultation, planning, and coordination of client training sessions
Documentation, success monitoring, transfer support, and feedback evaluation after training sessions
Working with clients and advising on the most suitable training solutions
Professional and timely response/handling of training enquiries and concerns via phone or email
Complete recording of all customer communication in Salesforce
Responsibility for meeting training session timeframe deliverables
Working with the Client Service Team to discuss the status of customer training records
Communication of customer issues to relevant internal teams
Essential Skills & Experience
2+ years experience in a fast-paced detail orientated administrative role in a fast-paced business sector
High level organisational skills to manage multiple training delivery calendars
Confident demeanour and enjoyment in customer contact
Excellent time management to achieve goals and objectives
Excellent verbal and written communication skills
Bonus Points For
Experience working in a training setting
Experience working in a software business
Logistics
Location: Leeds, Milton Keynes or Newcastle Upon Tyne, UK - 4 Days in Office
Travel Requirement: 5%
Why You'll Love Working With Us
At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
