Support pricing strategy by understanding labor, materials, and manufacturing processes
Follow up on quotes to drive conversion and revenue growth
Customer Engagement
Serve as a primary point of contact for assigned customers, providing both commercial and technical support
Manage inbound and outbound communications to identify needs and generate opportunities
Communicate lead times, order status, and technical clarifications clearly and proactively
Build strong customer relationships through responsiveness and problem-solving
Cross-Functional Collaboration
Partner closely with engineering, quality, production, and purchasing teams to align on customer requirements
Support resolution of technical questions, discrepancies, and quality concerns
Ensure all customer requirements are properly documented and communicated internally
Continuous Improvement & Development
Build knowledge of cable assemblies, interconnect systems, and applicable industry standards (IPC/WHMA-A-620, J-STD-001, etc.)
Identify opportunities to improve quoting accuracy, turnaround time, and customer experience
Participate in ongoing training to strengthen both technical and sales capabilities
Administrative & Reporting
Maintain accurate records of quotes, orders, and customer interactions in CRM/ERP systems
Support reporting, forecasting, and pipeline tracking as needed
Minimum Qualifications
Education
High school diploma or equivalent required
Associate’s or Bachelor’s degree in a technical or business field preferred (not required)
Experience
2+ years of experience in inside sales, customer service, or quoting role
Experience in manufacturing, aerospace/defense, or technical sales strongly preferred
Knowledge & Skills
Ability to read and interpret technical drawings, BOMs, or specifications (preferred)
Strong problem-solving mindset with mechanical or technical aptitude
Understanding of manufacturing processes or willingness to learn quickly
Experience with CRM/ERP systems and Microsoft Office
Strong communication skills with ability to explain technical concepts clearly
High attention to detail and ability to manage multiple priorities
Work Environment & Physical Requirements
Primarily office-based with regular interaction on the production floor
Occasional exposure to a manufacturing environment
Why Join C.E. Precision Assemblies
Work on products supporting critical aerospace and defense applications
Be part of a team that values precision, accountability, and doing it right the first time
Opportunity to grow into more advanced technical or sales roles
Join a Trexon company where innovation and partnership drive long-term success
