Documentation: Accurately document all security events, incidents, and actions taken in accordance with established procedures.
Communication: Effectively communicate security events and incidents to relevant stakeholders, providing clear and concise updates using AUROR.
Knowledge Management: Contribute to the development and maintenance of SOC documentation, including playbooks, knowledge base articles, and standard operating procedures (SOPs).
Continuous Improvement: Stay up-to-date with the latest security threats, trends, and technologies, and contribute to the continuous improvement of SOC processes and tools.
Collaboration: Work collaboratively with other security team members and IT personnel to ensure a cohesive and effective security posture.
Compliance: Adhere to all relevant security policies, standards, and regulatory requirements.
Qualifications
Essential
Excellent analytical and problem-solving skills.
Flexibility with working hours
Strong attention to detail and the ability to follow procedures.
SIA (Security Industry Authority) Public Space Surveillance (CCTV) license.
Good communication (both written and verbal) and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Basic understanding of operating systems (Windows, Google, Linux).
Proficiency in using computer systems and common office applications.
Desirable
Previous experience in a security-related role (e.g., help desk with security focus, junior security analyst).
Familiarity with security monitoring tools and SIEM systems.
Knowledge of common security threats and vulnerabilities.
Relevant certifications (e.g., CompTIA Security+, Network+).
Experience with ticketing systems.
Personal Attributes
Proactive and self-motivated.
Ability to remain calm and focused under pressure.
Adaptable and willing to learn new technologies.
Strong work ethic and a commitment to security best practices.
Positive attitude and a team-oriented approach.
Shift times
The role will predominantly involve working mornings and rotating weekdays. A minimum commitment of 24 hours per week is required, with additional hours potentially required in line with operational needs.
Location
Travis Perkins Head Office, The Hub (Ryehill House), Rye Hill Close, Lodge Farm Industrial Estate, Northampton, NN5 7UA