Provide escalation support for production-impacting events
Collaborate cross-functionally to drive resolution and prevent problem recurrence
Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
5+ years of experience in system integration, Linux administration, or telecom service engineering
Strong Linux skills (system administration, troubleshooting, command line tools)
Strong understanding of IP networking
Experience troubleshooting across application, system, and network layers
Familiarity with monitoring/observability tools (Splunk, Prometheus, Grafana, etc.)
Understanding of high availability and distributed system environments
Additional Requirements
Strong English speaking and writings kills
Effective communication across technical and non-technical teams
Participation in rotational on-call support required
Scripting experience preferred (Bash, Python)
Experience with cloud systems (AWS, Azure, etc.) preferred
What We Provide
Competitive compensation package
Comprehensive medical insurance coverage
Transportation allowance
Study assistance allowance to support professional development
Free on-site gym facilities
Monthly wellness activities
Modern, spacious, and comfortable working environment
Qualifications
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
