Work closely with Pre-Sales Engineers and Product Marketing to understand customer requirements and develop scalable, consistent and supportable technical solutions
Work with existing and new vendors to evaluate platforms and solutions for integration in TNS’ product suite.
Provide third-level support to TNS’ Network Operations Center staff, and Implementations teams
Develop and document detailed lab test plans and reports, document procedures and new configurations, provide training for operations departments and other engineers, provide written troubleshooting, debugging, and problem detail to vendors.
Interact with vendors to resolve problems and bugs, and perform hands-on testing, configuration, and troubleshooting
Qualifications
Essential Skills
The following technical expertise is sought, transferable skills in other areas of network and infrastructure design and support will also be strongly considered:
Experience with architecture and provisioning of solutions within MPLS or SD-WAN based environments
Extensive hands-on experience with the design and configuration of Fortinet FortiGate devices, particularly within SD-WAN topologies
Experience with network automation and orchestration tools and features and DevOps methodology (e.g. Terraform, Ansible, JSON, Nautobot, Vendor-specific tools like Arista Cloudvision, Cisco DNA Center)
Proficient in IPSec (including DMVPN and RRI) design, configuration, operation, and troubleshooting
Experience in designing cloud-based architectures in AWS/Azure/GCP
Proficient in IP Multicast design, configuration, operation, and troubleshooting
Experience in network design and implementation based on high-level customer requirements
Extensive TCP/IP and routing knowledge (BGP, OSPF, ISIS, EIGRP, PIM, BFD).
Experience with Customer Edge features such as Network Address Translation, VRRP/HSRP
Proven ability to create and maintain comprehensive documentation for all implemented solutions
Expert-level troubleshooting and debugging skills
Experience in vendor product evaluation (hardware, software, service provider)
Experience and technical understanding of broadband service deployments (xDSL, Cable).
Ability to design, plan, and coordinate network maintenance and installation windows.
Hardworking, focused, thorough, and punctual
Ability to provide written and verbal presentations on technical topics to corporate peers and management
Experience providing support for Tier1 and Tier2 environments
Self-motivated; able to work independently or within a team environment with minimum instruction from management
Able to work flexible hours as required and provide on-call support
Desirable Skills
Fortinet, Cisco and/or Juniper certifications (NSE Level 4/5/6/7, CCIE/CCNP-SP, JNCIE, JNCIP)
Experience with AAA, Tacacs+, Radius, and CA/PKI
Experience with Voice over IP, Dial Services (Async/PPP, ISDN), Wireless services (CDMA, EVDO, GPRS, EDGE, 802.11b/g/n), Server Load-Balancing (F5)
Data Center design and support (Cisco Nexus, Arista, Juniper)
Experience with Server Load-Balancing (F5, Netscaler, AWS ALB/SLB)
Experience of GIT, Jenkins, and other DevOps tools and Agile working practices
Creating and deploying CloudFormation templates.
Automating using other scripting/automation languages such as Python, Ansible and vendor-specific tools like Arista Cloudvision, Cisco DNA Center is beneficial
Firewall configuration experience with PIX/ASA, IOS, or Netscreen/JunOS
Designing, building and automating AWS/GCP/Azure architecture
Designing, building and automating NSX-V and/or NSX-T networking
Designing, building and automating Openstack (Canonical or RedHat)
UNIX/Linux Experience
For this role in the US, we anticipate paying $140,000k - $180,000K. This role is eligible for variable pay, issued as a monetary bonus or in another form. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match.
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
