Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering, such as TCS, AFD retrofit etc.
Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
Organize regular Service Reviews with customers and Ops team on Hot jobs and critical issues.
Understand customers / Vertical Market Needs and determines pricing and selling strategies.
Prepare and review contract terms and conditions using standard Trane templates when applicable.
Present the proposal to the customer.
Provide marketplace feedback, including competitive information, customer expectations, industry trends, etc.
Candidate Profile
In terms of the performance and personal competencies required for the position, we would highlight the following:
Bachelor's degree in engineering
At least 2 years’ direct sales experience. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be essential.
Ability to read, analyze, and interpret engineering documents.
Able to solve complex problems. Integrates and interprets data from diverse sources to find solutions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Excellent verbal and written communication skills
Able to work independently and collaborate with multi-functional teams
Organizational and time management skills
Customer focus mindset
Innovative mindset and willing to explore new front
Strong computer skills in a Microsoft Office environment
Nous offrons une rémunération compétitive ainsi que des avantages et des programmes complets. Nous sommes un employeur garantissant l’égalité des chances ; tous les candidats qualifiés seront considérés pour un emploi sans distinction de race, de couleur, de religion, de sexe, d’orientation sexuelle, d’identité de genre, d’origine nationale, de grossesse, d’âge, de statut marital, de handicap, de statut de vétéran protégé ou de tout autre statut protégé par la loi.