Tmc Transportation
From Tmc Transportation's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
The System Support Technician monitors and maintains the computer systems and networks within the company. This position is mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits. It is crucial to ensure correct running and maintenance of the IT systems.
Installing and configuring computer hardware operating systems and applications
Monitor, support, and maintain computer systems and networks
Provide support, including procedural documentation and relevant reports
Troubleshoot, diagnose, and solve hardware or software faults
Comprehensibly communicate through various methods to staff to help set up systems or resolve issues
Set up new users’ accounts and profiles
Part replacements as needed
Prioritize, manage, and assist IT help desk in a quick and timely manner
Establish rapport with customers and other professionals, such as Developers and DBAs.
Test and evaluate new technology
Conduct safety checks on computer equipment
Other duties and responsibilities as assigned
Bachelor’s Degree in Computer Science or management of Information Systems, or equivalent training
General knowledge of Microsoft products including Windows, Exchange, and Office
Experience with 3rd party software packages required
MSCE, A++ Certification recommended but not required
Ability to plan and organize, attentive to detail, problem-solving skills
Excellent oral and written communication skills
The physical requirements and work environment described are representative of those present while performing the essential functions of this job.
Must be able to lift 50lbs
Ability to function in a fast-paced work environment
Ability to travel minimally to different onsite locations as well as our other locations throughout the US
TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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