This is a senior individual contributor role with no direct reports. You’ll lead by lending your technical judgment to discussions with Product, Engineering, and Design about solution design and you’ll drive impact through hands-on delivery of models that enable the next era of personalized shopping experiences at ThredUp. This is a remote role based in the United States.
In This Role You’ll Get To
Own end-to-end model development: Given a user or business outcome, you’ll lead the design, development, and deployment of production ML models.
Build for scale: Deliver low-latency serving, high-throughput personalization algorithms that adapt to in-session behaviors, operate on a catalog of millions of one-of-a-kind items, and function as part of a broader recommender system.
Connect models to business results: Assess potential for impact in offline evaluation and demonstrate that impact in the form of conversion and AOV in A/B testing.
Influence our recommender system architecture: Identify opportunities to improve the recommender system architecture, from feature engines, to training & serving infrastructure, to evaluation.
Mentor and collaborate: Build the skills of the cross-functional team by sharing your work, delivering thoughtful code reviews, and giving feedback on solution designs.
Communicate clearly: Explain key decisions and technical tradeoffs to technical and non-technical stakeholders, including with VPs.
What We're Looking For
8+ years in machine learning engineering or data science, including 4+ years in e-commerce, social media, or two-sided marketplaces
Demonstrated experience owning the development of models used for retrieval, ranking, or re-ranking, with an understanding of how they interact as part of a broader system
Experience across the full ML development lifecycle, from feature engineering to evaluation in a production system. Familiarity with common tradeoffs associated with low-latency serving and how to manage them.
Proven ability to drive towards outcomes in a fast-paced environment, collaborating across teams to manage dependencies and proactively manage tradeoff decisions
Exceptional ability to communicate complex technical concepts clearly and effectively to a variety of audiences
Eagerness to take on hard problems, learn new skills, and mentor others
Ability to travel to a ThredUp office to work in-person at least once per quarter
MS or PhD in Computer Science, Data Science, Engineering, or a related quantitative field; or equivalent industry experience
Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.
This role is not eligible for visa sponsorship.
What We Offer
4-day work week, with most Fridays off
Competitive salary (we leverage market data)
Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
Employee stock purchase plan
Flexible PTO (take the time you need) + 13 company holidays
Paid Sabbatical after 3 years of full time employment
Generous paid parental leave for new mothers and fathers
Medical, dental, vision, 401k, life and disability insurance offered
We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth
We believe diversity, inclusion and belonging is key for our team
At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.
