Track Day 1 readiness checklist for all incoming hires and flag exceptions
Monitor and follow up on incomplete onboarding tasks past the due date
Maintain the new hire tracker and update status fields weekly
2 · Offboarding & Exit Administration
Initiate offboarding workflows in Rippling on receipt of termination confirmation
Send exit documentation packages to departing employees
Track return of company assets: laptop, ID card, access cards
Track completion of offboarding tasks and follow up on outstanding items
Update employee status in Rippling post last working day
Prepare region-wise employee-facing offboarding checklists, link them to existing SOPs, and keep them updated
3 · Employee Data & HR Transactions
Process employee data change requests in Rippling: manager changes, title changes, department transfers, location updates
Generate and send standard employment letters: verification of employment, compensation letters, experience letters
Process probation confirmation updates in Rippling for non-US employees
Update employee records following approval of lifecycle changes
Maintain the HR transactions tracker and update status on each request
Follow up on pending approvals and incomplete data change requests
4 · Compliance & Audit Support
Run regular audits of new hire task completion and flag non-compliance
Maintain and update compliance trackers for onboarding and offboarding
Run a monthly audit to ensure 100% completion and acknowledgement of all mandatory HR policy sign-offs and compliance requirements across all regions
Maintain audit logs and ensure documentation is filed and accessible
5 · Benefits Operations
Manage additions and deletions of employee benefits data
Handle first-level employee benefits queries and escalate where needed
Follow up with new joiners to ensure completion of benefits enrolment
Ensure completion of nominations by new joiners
Coordinate with insurers and brokers on employee queries and follow up through to resolution
Guide employees through the GMC and OPD claims process and assist with claim rejections
Manage documentation and system updates for Maternity Leave and Paternity Leave in India
6 · Ticketing & Employee Support
Monitor the HR Jira board: triage new tickets, update status, and follow up on overdue items
Respond to routine employee queries in the #mypeople Slack channel
Escalate complex or sensitive queries to senior HR Ops team members
Log all employee interactions and resolutions in Jira for audit and reporting purposes
Send acknowledgement and status update messages to employees on open tickets
What You Bring
Pursuing or recently completed a degree in HR, Business Administration, or a related field
Strong attention to detail — you catch things before they become problems
Comfortable working with tools like Google Sheets, Jira, and Slack — experience with Rippling is a plus
Clear written communication: you can draft a professional email without much hand-holding
Ability to manage multiple tasks and follow up proactively without being reminded
Discretion when handling sensitive and confidential employee information
Eagerness to learn how HR Ops actually works inside a global tech company
In-Office at ThoughtSpot
Spotters are expected in-office 3+ days per week to be part of the energy of their local team. Momentum compounds when we're in the room together with faster decisions, sharper problem-solving, and the kind of peer learning that doesn't happen over a screen. Being in-office is our default way of working, with flexibility available where it's genuinely needed.
About ThoughtSpot
The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture.
At ThoughtSpot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.
Mandatory and Required Skills for All ThoughtSpot Roles
Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to:
Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.
Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
Write effective prompts to get the most accurate and creative results from AI tools.
Spotters are expected to exemplify these key traits and AI Mindset
Curiosity in exploring new AI tools
Adaptability to quickly learn and implement new, emerging AI technologies
Critical thinking to know when to identify when AI should be used versus when human judgement is necessary
This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at ThoughtSpot.
AI Mindset for All Spotters
At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work.
All Spotters are expected to experiment with ThoughtSpot’s AI tools (like Spotter and SpotterViz) and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI.
ThoughtSpot for All
At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.
What Makes ThoughtSpot a Great Place to Work?
ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
