Assists with the development and implementation of program marketing.
Provides assistance and support for participants and/or program constituents in all administrative aspects of the program and maintains files and/or program data.
Adheres to University and unit-level policies and procedures and safeguards University assets
Department Specific Functions
Maintain an in-person presence within The Miami Project to Cure Paralysis Office of Education and Outreach in the Christine E. Lynn Rehabilitation Center during business hours to coordinate scheduled visits and respond to unscheduled ("walk/roll-in") inquiries, serving as an accessible and welcoming point of contact for community members, research participants, families, and caregivers.
Serve as the initial point of contact and facilitator for individuals reaching The Miami Project through in-person, telephone, and email communication channels, providing information, facilitating referrals, and connecting community members with appropriate resources, services, and research opportunities through responsive and participant-centered communication.
Contact participants prior to scheduled visits to confirm appointments and provide visit instructions.
Maintain ongoing engagement with individuals enrolled in The Miami Project's recruitment contact registry through annual outreach efforts designed to verify contact information, assess continued interest, and support long-term relationships between community members and The Miami Project's research programs.
Collaborate with clinicians, scientists, and administrators within the Christine E. Lynn Rehabilitation Center to identify newly admitted spinal cord injury patients and coordinate protocol-approved outreach efforts that introduce individuals and families to available programs, services, and research opportunities. Conduct outreach in a manner that fosters trust, rapport, and understanding during a significant period of adjustment and rehabilitation.
Develop and maintain relationships with nonprofit organizations, governmental agencies, advocacy groups, and service providers that support people living with paralysis, serving as a bridge between community priorities and The Miami Project's outreach, education, recruitment, and research activities.
Maintain The Miami Project's participant recruitment database, facilitate new registrants, including participant tracking, database quality assurance, and development of study-specific recruitment lists to support ethical, effective, and participant-focused recruitment for approved human-subjects research and clinical trials.
Coordinate and represent The Miami Project at community outreach, educational, scientific, and disability-focused events, building authentic relationships with community stakeholders and communicating resources, services, and research opportunities in ways that are responsive to community experiences, priorities, and needs. Coordinate office operations, including facility requests, access requests, office supplies, participant materials, and linen inventory.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications
High School Diploma or equivalent/relevant experience
Minimum 1 year of relevant experience required
Knowledge, Skills and Attitudes
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e. Microsoft Office).
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status
Full time
Employee Type
Staff
