The Hackett Group
From The Hackett Group's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Understand the values and vision of the organization and align the activities accordingly
Protect the Intellectual Property
Adhere to all the policies and procedures
Should be aware of the functional benchmarking product, process definitions and use of the tools and commands
Demonstrate an understanding of Hackett capabilities associated with the primary and secondary benchmarking products
Develop positive working relationship with Business Advisor and US/Europe/Australia internal clients
Work with other line functions to collect or provide relevant data
Understand the delivery process and participate in the client related support services Location structure development, Login/Password resets, initial testing of any customized tool being used, etc.
Assist team members/clients in reviewing, refining and articulating enquires/requests and projects
Prepare project related materials & custom tools that are used in project delivery
Prepare and deliver draft presentations for stakeholder surveys and process/functional benchmarking results
Prepare and deliver benchmarking data validation material
Validate the appropriate changes identified in the scrub letter made by the client in the database
Create an error-free structured end products such as presentations, spreadsheets etc.
Complete ad hoc knowledge building and business development projects as necessary
Tool testing and providing input into product development as requested
Job
Experience in customer relationship management using highly professional verbal and oral communication skills
Should have knowledge on quantitative/ data analytics and research skills with exposure to primary and secondary research
Should be organized and focused on delivering tasks within defined deadlines
Must be dynamic, flexible and possess perseverance skills
Personal
Should have understanding of business objectives and organization structure
The candidate must have strong work ethics and trustworthiness
The candidate should possess attention to detail and maintain confidentiality and integrity
Must be highly collaborative and team oriented with commitment to excellence
Job
Must be proficient in Microsoft Office (Advanced)
Should have knowledge on online data collection tools
Self-motivated, fast learner with the ability to operate independently
Must have interest and knowledge on SG&A activities across different industries
Personal
Ability to work under pressure to achieve the multiple daily deadlines for client deliverables with a mature approach
Negotiation and persuasion skills are required to work with partners and implement changes
A very inquisitive mind that can factor in several variables acting on the situation
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