Job Description
Associate Analyst applies well-honed consulting, project management and functional skills in the management of major client inquiries and short term projects. The Associate Analyst is expected to provide externally facing, client-ready responses to inquiries involving minimal review from Practice Leader and other team members. Associate Analyst shall assist the Marketing Department in the maintenance of their contacts database / other list management in salesforce.com. The Associate Analyst’s work product will provide a clear response to each request, a summary of pertinent findings, combining empirical data, best practices insights and case studies, along with any summarized pertinent information. The Associate Analyst works closely with Global Marketing Managers and provides support to updating, maintenance and any other work related to SalesForce.
Responsibilities
Understand the values and vision of the organization and align the activities accordingly
Protect the Intellectual Property
Adhere to all the policies and procedures
Work with other line functions to collect or provide relevant data
Track and manage leads, opportunities, and customers through salesforce.com
View, Edit, Create, Delete, Update, Retrieve the data/contacts on SalesForce as and when necessary
Work on Email campaigns with Marketing team and updated the requirements based on specific campaigns
Assist team members / internal clients in upgrading, updating, reviewing the existing database
Show the full description
Conduct secondary research to find company and contact related information for updating in SalesForce
Essential Skills
Job
Must be an MBA from a Business school of repute
Excellent written and verbal communication skills are essential
Should have knowledge on quantitative/ data analytics and research skills
Should be organized and focused on delivering research tasks within defined deadlines
Must be dynamic, flexible and possess perseverance skills
Proficiency in customer relationship management
Must have knowledge of Salesforce.com or any other CRM tool
Knowledge of marketing automation tool like Eloqua
Personal
Should have understanding of business objectives and organization structure
The candidate must have strong work ethics and trustworthiness
The candidate should possess attention to detail and also maintain confidentiality and integrity
Must be highly collaborative and be a team player with commitment to excellence
Preferred Skills
Job
Must be proficient in Microsoft Office (Excel, PowerPoint)
Self-motivated, fast learner with the ability to operate independently
Personal
Ability to work under pressure to achieve the multiple daily deadlines for client deliverables with a mature approach
